SHIPPING POLICY
When will my order be shipped?
All orders will be shipped from our central warehouse in Belgium.
We process orders within 1-4 business days after placing the order. Once processed, you will receive a confirmation email with your tracking information. It may take up to 24 hours for the tracking information to be updated.
When will my order arrive?
For European orders, please allow 1 to 7 working days for delivery after receiving your shipment email. Possible delays can be caused by payment authorization and/or stock availability and/or other delays by the shipping company. During sales periods we kindly ask you to expect longer handling times.
What are the shipping charges?
Studio Clique offers free delivery in Belgium on orders above € 300. For orders below this amount, a shipping cost of € 7 is being charged.
Other shipping charges are depending on the country you are ordering from.
The Netherlands & Luxembourg: € 12
France & Germany: € 15
Rest of Europe: € 25
United Kingdom: € 35
Rest of the world: € 40
Can I change my shipping address?
Please contact us soon as possible if you need to change your address. We are only able to change your address for a very brief period after you have placed your order. Please note that we can only arrange for address changes in the same country.
For all orders shipped outside the European Union, import duties and taxes are not calculated or collected at checkout. This means that the total amount paid by the customer does not include any customs fees. Upon arrival outside the EU, import duties, taxes, and any additional charges may be applied by customs authorities or the carrier. These charges must be paid by the customer at the time of delivery. STUDIO CLIQUE bv has no control over these costs and is unable to estimate or collect them in advance. By placing an international order, the customer agrees to pay any applicable import duties, taxes, and fees as required by the destination country. If import duties and taxes are not paid and the delivery is refused, the order will not be eligible for a refund. Any additional costs incurred because of non-payment, such as storage fees or delays, will be the responsibility of the customer. In the rare event that STUDIO CLIQUE bv is invoiced directly by the shipping company for additional charges after delivery, STUDIO CLIQUE bv reserves the right to invoice the customer for the outstanding balance.